POLY CITY SERVICES

Residential rental management in Kuala Lumpur

POLY CITY SERVICES manages rental properties on behalf of property owners — from finding and onboarding tenants to collecting rent, handling repairs and sending a clear monthly statement.

About us

POLY CITY SERVICES is a Kuala Lumpur property management business, registered with the Companies Commission of Malaysia (SSM) since 2017. We look after rental units for property owners, including whole-unit rentals and room rentals, and act as the day-to-day contact for their tenants. Our team supports tenants and owners in English and Chinese.

What we do

Tenant onboarding

Tenancy agreements, move-in check, keys handover and meter readings.

Rent collection

Monthly invoicing, payment tracking and reminders to tenants.

Utilities

Electricity, water, sewerage and internet bills tracked and allocated to the right party.

Maintenance

Repair requests logged, contractors arranged and costs reported to the owner.

Owner statements

A monthly statement of rent received, expenses and the net amount paid to the owner.

Move-out

Unit inspection, final utility readings and deposit settlement.

Where we operate

We currently manage units in residences across Kuala Lumpur, including:

For tenants

Paying rent

  1. Pay by bank transfer to the company account stated in your tenancy agreement and invoice.
  2. Send the payment slip to us on WhatsApp.
  3. We confirm and send your receipt.

Reporting a repair

  1. WhatsApp us what is wrong and which room or appliance.
  2. Attach photos or a short video.
  3. Tell us when you are at home so we can arrange a visit.

Moving out

  1. Give notice as set out in your tenancy agreement.
  2. We arrange a move-out inspection and final meter readings.
  3. Your deposit is settled after the final bills.

We only accept rent into the company account. We will never ask you to pay into a personal account.

Contact us

Company
POLY CITY SERVICES (SSM No. 201703144663 / 002648896-V)
Address
No. 192, Jalan Hujan Emas, Taman OUG, 58200 Kuala Lumpur, Wilayah Persekutuan
Phone / WhatsApp
+60 17-207 8138
Email
admin@polycities.com
Office hours
Monday – Friday, 10:00 am – 6:00 pm (closed on weekends and public holidays)